All sales are Final, and we do not offer returns or exchanges unless we send the wrong items or defective items. 
For defective or damaged products, please get in touch with us at service@konhillboutique.com with information about your order to discuss a refund or exchange.

Please fill in the shipping address accurately and completely before placing your order. The delivery failed due to an address problem; the customer is 100% responsible.

Our dedicated Quality Control and Quality Assurance Teams will inspect your items before shipping. Our product quality is guaranteed. However, you should carefully and accurately check your size before making a purchase. Please refer to the size charts on the product page for guidance.

For more question, feel free to email us at service@konhillboutique.com